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SECaaS — The Answer to Escalating Cyberthreats, Growing IT Complexity, and Skills Gaps

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Written by Giuseppe Brizio, EMEA CISO, Qualys

While regional IT chiefs face mounting pressure on issues like application performance and customer experience, they must also contend with an escalation in threats from those who are simply looking to steal, damage, disrupt, or embarrass. In December 2020, the United Arab Emirates’ (UAE) cybersecurity head flagged a 250% increase in cyberattacks during the pandemic. And UAE telecom giant Etisalat’s digital-security arm Help AG this year warned of a 183% uptick in DDoS campaigns.

Whether an enterprise has a separate CISO or looks to the CIO on security issues, regional firms still must find ways of fulfilling their compliance obligations amid a sea of complexity brought about by COVID migration. Thousands of employees working on home devices of unknown pedigree present a risk, as does the presence of multiple domains through which sensitive data travels, en route from the datacenter to the unvetted endpoint and back again. IT leaders and business stakeholders are confronted with costly paths to adequate security, with no guarantees that they have the in-house skills to manage these solutions.

Enter Security-as-a-Service (SECaaS) — the increasingly popular solution to modern resilience. Businesses can outsource the security function to a trusted partner while retaining granular control of IT policy and business operations. And for a region with economies that are majority-SME, the SECaaS proposition is particularly alluring. Even before COVID struck, smaller businesses were continually looking for ways to streamline their business models for cost-effectiveness and operational efficiency.

I would however be remiss if I didn’t point out that while a business can outsource responsibility to a third party for carrying out cybersecurity activities, it cannot, and should not, outsource the related accountability.

A ready-skilled team
There is so much to think about for the IT team that looks after Web and mobile platforms; remote workers and their unpatched devices; multiple network environments, many of which they do not own; and possibly DevOps workflows, with all their attendant code changes and cloud-native requirements. Add to that, the skills shortage — this year, an estimated 3.5 million cybersecurity jobs around the world will be unfilled.

SECaaS delivers not only the right technology but a ready-skilled team of professional threat hunters that are well-versed in the issues surrounding the protection of data, networks, endpoints, and applications. In addition, they have spent decades studying the behavior of bad actors and have a keen sense of how they think and what they will target. These professionals deliver a 24/7, year-round security operations center (SOC) to SECaaS customers at a fraction of the cost it would require for those enterprises to build their own.

SECaaS is cost-effective; it allows customers to subscribe to a service that is continually improving — through the latest tools and intelligence — rather than buying an asset that requires time-consuming maintenance and eventual replacement. With SECaaS, third-party experts are active on Day One and in-house security teams’ workloads are diminished and rationalized. By outsourcing humdrum tasks such as monitoring, vulnerability management, threat detection, remediation, detection, and response to external teams equipped with the industry’s most advanced tools, in-house specialists can devote their time to chasing down the most advanced threats. The white noise of multivendor telemetry and the flood of alerts that end up amounting to nothing are now things of the past — eliminated by the SECaaS provider.

Scalability, visibility, and confidence
SECaaS is also scalable, allowing instantaneous protection of new applications, databases, and workloads. It provides peerless visibility through rich dashboards, delivering confidence to CISOs that their security partner is operating effectively. And the partner will also raise non-trivial alerts in real time for in-house teams to action.

In addition, SECaaS providers offer a continuous assessment of threat postures, suggesting alternative best practices, tools, and policies as new intelligence arises. From endpoint protection, detection, and response to security information and event management (SIEM), SECaaS providers integrate themselves, benignly, into a customer’s operations, advising on the best course of action regarding every aspect of security, from prevention to business continuity.

Because the partner is such a core component of business resilience, the importance of due diligence in their selection cannot be overstated. They must demonstrate their willingness to work within the confines of an SLA and acknowledge that they will be available around the clock, throughout the year, in terms of consultancy and platform uptime.

Best practices for selecting SECaaS provider
The provider’s disaster recovery plans — from cyber incidents to natural phenomena — should be subject to thorough scrutiny, as should its vendor partners. Organizations considering SECaaS should also ensure that the provider and their vendor partners are able to package their offerings in a way that delivers the flexibility and futureproofing that the customer seeks. Such offerings should also compare favorably with others in the market when it comes to cost of ownership.

And everyone needs to be on the same page when it comes to best practices. Encryption should be applied to data at rest and in transit, and keys should be customer-specific and renewed regularly. Data retention policies should be well-defined, as should those on identity and access management, passwords, multi-factor authentication, back-up, alerting systems, and threat response.

SECaaS migration has been gaining momentum in the region because business and IT stakeholders are starting to recognize its benefits. In the wake of COVID, as enterprises contemplate resilience in the context of continuing compliance, the model will make more and more sense. In the face of overwhelming threat escalation, growing IT complexity, and persistent skills gaps, SECaaS is, quite simply, a smart way forward for most organizations.

Cyber Security

Axis Communications Sheds Light on Video Surveillance Industry Perspectives on AI

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Axis Communications has published a new report that explores the state of AI in the global video surveillance industry. Titled The State of AI in Video Surveillance, the report examines the key opportunities, challenges and future trends, as well as the responsible practices that are becoming critical for organisations in their use of AI. The report draws insights from qualitative research as well as quantitative data sources, including in-depth interviews with carefully selected experts from the Axis global partner network.

A leading insight featured in the report is the unanimous view among interviewees that interest in the technology has surged over the past few years, with more and more business customers becoming curious and increasingly knowledgeable about its potential applications.

Mats Thulin, Director AI & Analytics Solutions at Axis Communications

“AI is a technology that has the potential to touch every corner and every function of the modern enterprise. That said, any implementations or integrations that aim to drive value come with serious financial and ethical considerations. These considerations should prompt organisations to scrutinise any initiative or investment. Axis’s new report not only shows how AI is transforming the video surveillance landscape, but also how that transformation should ideally be approached,” said Mats Thulin, Director AI & Analytics Solutions at Axis Communications.

According to the Axis report, the move by businesses from on-premise security server systems to hybrid cloud architectures continues at pace, driven by the need for faster processing, improved bandwidth usage and greater scalability. At the same time, cloud-based technology is being combined with edge AI solutions, which play a crucial role by enabling faster, local analytics with minimal latency, a prerequisite for real-time responsiveness in security-related situations.

By moving AI processing closer to the source using edge devices such as cameras, businesses can reduce bandwidth consumption and better support real-time applications like security monitoring. As a result, the hybrid approach is expected to continue to shape the role of AI in security and unlock new business intelligence and operational efficiencies.

A trend that is emerging among businesses is the integration of diverse data for a more comprehensive analysis, transforming safety and security. Experts predict that by integrating additional sensory data, such as audio and contextual environmental factors caught on camera, can lead to enhanced situational awareness and greater actionable insights, offering a more comprehensive understanding of events.

Combining multiple data streams can ultimately lead to improved detection and prediction of potential threats or incidents. For example, in emergency scenarios, pairing visual data with audio analysis can enable security teams to respond more quickly and precisely. This context-aware approach can potentially elevate safety, security and operational efficiency, and reflects how system operators can leverage and process multiple data inputs to make better-informed decisions.

According to the Axis report, interviewees emphasised that responsible AI and ethical considerations are critical priorities in the development and deployment of new systems, raising concerns about decisions potentially based on biased or unreliable AI. Other risks highlighted include those related to privacy violations and how facial and behavioural recognition could have ethical and legal repercussions.

As a result, a recurring theme among interviewees was the importance of embedding responsible AI practices early in the development process. Interviewees also pointed to regulatory frameworks, such as the EU AI Act, as pivotal in shaping responsible use of technology, particularly in high-risk areas. While regulation was broadly acknowledged as necessary to build trust and accountability, several interviewees also stressed the need for balance to safeguard innovation and address privacy and data security concerns.

“The findings of this report reflect how enterprises are viewing the trend of AI holistically, working to have a firm grasp of both how to use the technology effectively and understand the macro implications of its usage. Conversations surrounding privacy and responsibility will continue but so will the pace of innovation and the adoption of technologies that advance the video surveillance industry and lead to new and exciting possibilities,” Thulin added.

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Artificial Intelligence

CyberKnight Partners with Ridge Security for AI-Powered Security Validation

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The automated penetration testing market was valued at roughly $3.1 billion in 2023 and is projected to grow rapidly, with forecasts estimating a compound annual growth rate (CAGR) between 21% and 25%. By 2030, the sector is expected to reach approximately $9 to $10 billion. The broader penetration testing industry is also expanding, with projections indicating it will surpass $5.3 billion by 2027, according to MarketandMarket.

To support enterprises and government entities across the Middle East, Turkey and Africa (META) with identifying and validating vulnerabilities and reducing security gaps in real-time, CyberKnight has partnered with Ridge Security, the World’s First Al-powered Offensive Security Validation Platform. Ridge Security’s products incorporate advanced artificial intelligence to deliver security validation through automated penetration testing and breach and attack simulations.

RidgeBot uses advanced AI to autonomously perform multi-vector iterative attacks, conduct continuous penetration testing, and validate vulnerabilities with zero false positives. RidgeBot has been deployed by customers worldwide as a key element of their journey to evolve from traditional vulnerability management to Continuous Threat Exposure Management (CTEM).

“Ridge Security’s core strength lies in delivering holistic, AI-driven security validation that enables organizations to proactively manage risk and improve operational performance,” said Hom Bahmanyar, Chief Enablement Officer at Ridge Security. “We are delighted to partner with CyberKnight to leverage their network of strategic partners, deep-rooted customer relations, and security expertise to accelerate our expansion plans in the region.”

“Our partnership with Ridge Security is a timely and strategic step, as 69% of organizations are now adopting AI-driven security for threat detection and prevention,” added Wael Jaber, Chief Strategy Officer at CyberKnight. “By joining forces, we enhance our ability to deliver automated, intelligent security validation solutions, reaffirming our commitment to empowering customers with resilient, future-ready cybersecurity across the region.”

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Cyber Security

GISEC 2025 Launches OT Security Conference Amid 49% Infrastructure Attack Surge

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As operational technology (OT) cyberattacks skyrocketed 49% in 2024 – targeting power grids, oil & gas facilities, factories and transport systems – GISEC Global 2025 is responding with the launch of its pivotal new OT Security track at the Middle East and Africa’s largest cybersecurity event, currently taking place until 8th May at the Dubai World Trade Centre.

The OT-focused conference at GISEC Global tackled evolving risks, system vulnerabilities and strategies for securing critical infrastructure. Other important considerations included AI in ICS/OT Security, Quantum Computing Threat, Protecting ICS and SCADA Systems & Digital Supply Chains in the presence of top CISOs, CIOs, OT security heads and policy-makers to fortify SCADA, ICS and digital supply chains.

The global OT security market is projected to double to $44.9 billion by 2029 (as per Markets and Markets). According to research by IBM, the average cost of cyberattacks on organisations in the Middle East is $8.75 million, nearly double the global average. OT security encompasses advanced cybersecurity protocols designed to ensure the integrity, availability and safety of industrial control systems. As critical infrastructure faces escalating cyber threats, robust OT security is essential for maintaining continuity across the oil & gas, manufacturing, energy, transport and utility sectors.

In late 2024, ransomware groups accelerated attacks on industrial sectors, with manufacturing, transportation and ICS operations prime targets. Only aggressive defence, intelligence sharing and cross-sector collaboration will safeguard critical infrastructure into 2025 and beyond. The audience heard from experts on the need for modern OT protection which delved into precision AI, leveraging machine learning, deep learning and large language models.

Discussing cybersecurity threats in the maritime industry, where ships can hold up to 10,000 passengers, are driven autonomously and each country has their own set of AI regulations, Simone Fortin, Global CISO Cruise Division at MSC Cruise Division, called for streamlined regulations that can be applied to all countries around the world.

He said, “For an industry like maritime, which is regulated by the UN, it is hard to interpret how to prevent AI threats for something critical like managing a ship. The UN gives the policy a broader scale, but then everything is regulated by bilateral agreements between the states and the regulators, and implemented by companies; but then, everything is defined by the fact that you could be in international waters. And ships can be owned by one entity, managed by another while sailing under a separate flag.”

Bridging the gap between AI-powered cyber defence and critical infrastructure resilience, the OT Security Track also put the spotlight the escalating IoT/IIoT threats in the oil & gas sector, featuring frontline insights from global CISOs defending the world’s most targeted industries.

Amal Krishna, Executive Director & CISO, ONGC, said, “To combat the surge in OT cyberattacks, businesses must prioritise asset visibility, network segmentation and secure remote access – but equally critical is breaking down silos between IT, OT and engineering teams. Cyber resilience in critical infrastructure isn’t just about technology, it’s about collaboration, continuous monitoring and a security-first culture.”

Albert Vartic, Upstream OT Cybersecurity Officer, OMV Petrom, added, “Over the next five years, OT cybersecurity in the Middle East’s critical infrastructure will see significant evolution. The region’s rapid digitalisation has expanded the attack surface, making industrial systems more vulnerable – proactive measures like IEC 62443 adoption and cross-team collaboration will be essential to safeguard operational resilience.”

Exhibitors Ayman Al Issa (CPX) and Mohammed Mousa (CyberKnight) dissected the 49% surge in OT attacks, offering actionable defences for the energy, healthcare and manufacturing sectors. Mousa, OT/xIoT Consultant at CyberKnight, warns that legacy OT systems weren’t built for today’s threats.

He explained, “The escalation in intrusions is a consequence of accelerated digital transformation in industrial sectors. As organisations integrate IT and OT environments to improve efficiency and support the business, they inadvertently expand the threat surface. Furthermore, legacy systems remain in operation far beyond their intended lifespan and often lack native security controls. Meanwhile, increased reliance on remote access, third-party integrations, and limited OT-specific cybersecurity governance heightens exposure. Simply put, organisations are moving faster than their security strategies are evolving.”

For businesses and governments to stay ahead of cyber criminals, Al Issa, Director – OT Cybersecurity at CPX, emphasised the importance of undertaking risk and threat assessments to understand what assets are at risk and how potential attackers might target them, sooner rather than later. He said, “In today’s fast-shifting business landscape, organisations need to focus on identifying their most critical assets – those that are at the highest risk and that they care about the most, rather than trying to protect everything or plan for recovery across the entire business. As such, organisations should conduct in-depth threat and risk assessments specifically considering the unique characteristics of industrial control systems (ICS), including their physical consequences. This involves mapping out interdependence, potential attack vectors and consequences of downtime. Using threat intelligence and aligning with frameworks like CIS ICS Controls can help organisations monitor suspicious activity, manage vulnerabilities and create tailored incident response plans. Once this is clear, more targeted and practical defence measures can be put in place and continuously tested, using threat intelligence to stay ahead of evolving threats. Risk assessments should be continuous, evolving with technological changes and emerging threats and should be validated through regular penetration testing.”

Amr Elsayed, Regional OT/ICS Cybersecurity Specialist at CyberKnight, agrees, saying technology, collaboration and workforce training should be key priorities for businesses. He said, “To enhance OT security resilience against rising cyber threats, businesses should adopt a Zero Trust approach, enforcing least-privilege access and micro-segmentation to limit breach impact. Advanced real-time monitoring and threat intelligence sharing (ISACs, public-private partnerships) are critical for proactive defences. Additionally, maintaining accurate OT asset inventories, conducting OT-specific incident response drills and implementing risk-based vulnerability management (compensating controls, tailored patching) will strengthen security postures. Finally, OT-focused employee training ensures a security-aware workforce. By prioritising these measures – spanning technology, collaboration and workforce readiness – organisations can safeguard critical infrastructure, mitigate disruptions and build long-term cyber resilience in OT environments.”

With Middle East nations rapidly adopting digitisation into their day-to-day practices, the region is becoming a target for cyberattacks. However, the experts expect a number of measures to be put in place to protect cybersecurity infrastructure, and GISEC 2025 could be where policymakers and tech giants will draft the playbook. Al Issa added, “Over the next five years, we can expect a major shift toward structured, regulation-driven cybersecurity approaches. AI-driven OT threat detection, the widespread adoption of Zero Trust principles and deeper integration of compliance frameworks will define the regional OT cybersecurity landscape. Stricter regulatory frameworks and compliance mandates region-wide will push for better security practices.”

Organised by Dubai World Trade Centre, GISEC Global 2025 is hosted by the UAE Cybersecurity Council under the theme of ‘Securing an AI-Powered Future’, and supported by Dubai Electronic Security Center (DESC), UAE Ministry of Interior and Dubai Police.

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