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Seven Strategies for CSO Cybersecurity Survival

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Written by Amr Alashaal, Regional Vice President – Middle East at A10 Networks

CSOs, CIOs, and CISOs have never had it so tough. Alongside their traditional responsibilities of safeguarding the corporation’s physical assets on a day-to-day basis and preparing crisis management strategies, they must now face a cybersecurity threat environment that is growing exponentially. Today, ransomware has become one of the greatest network security threats organisations have to deal with. Increasingly sophisticated and distributed at a high speed via the internet and private networks using military-grade encryption, today’s ransomware attacks demand multimillion-dollar ransoms.

But ransomware is only one of the many threats organisations have to deal with. There are also distributed denial of service (DDoS) attacks, Man in the Middle (MitM) attacks, social engineering, insider threats, malware, and advanced persistent threats (APTs) to contend with – and those are just the most common network security threats. Below are seven strategies to make cybersecurity professionals’ organisations safer from the countless network security threats they’ll be facing in the near future:

Create a “Security-first” Culture
The problem for CSOs is that, while most employees have some basic knowledge of cybersecurity best practices, that is pretty much all they have. Without ongoing training, knowledge testing, and awareness, staff behaviour is one of the biggest cybersecurity risks that organisations face.

A study by Accenture revealed that less than half of new employees receive cybersecurity training and regular updates throughout their careers. Just four in ten respondents said insider threat programs were a high priority. Organisations must look to create a robust and distributed digital immune system with a radical re-engineering of staff behaviour. Business leaders need to have accountability for cybersecurity; security teams need to collaborate with business leaders to create and implement policies that will actually work, and those policies need to be routinely re-evaluated and tested.

Create a Continuous Security Education Program
A “security-first” culture requires that all members of the culture appreciate the concept of network security threats. For this to actually have an impact on culture, however, staff must be trained routinely to ensure that their knowledge is current.

Implement a Zero-Trust Model Throughout the Business
Well-trained staff and a monitored environment are crucial to the successful protection of any organisation but without a foundational Zero Trust environment, defenses will be intrinsically weak. The Zero Trust model is a strategy for preventing network security threats that all enterprises and governments should be using to defend their networks. It consists of four components:

  • Network traffic control: Engineering networks to have micro-segments and micro-perimeters ensures that network traffic flow is restricted and limits the impact of overly broad user privileges and access. The goal is to allow only as much network access to services as is needed to get the job done. Anything beyond the minimum is a potential threat.
  • Instrumentation: The ability to monitor network traffic in-depth along with comprehensive analytics and response automation provides fast and effective incident detection.
  • Multi-vendor network integration: Real networks aren’t limited to a single vendor. Even if they could be, additional tools are still needed to provide the features that a single vendor won’t provide. The goal is to get all of the multi-vendor network components working together as seamlessly as possible to enable compliance and unified cybersecurity. This is a very difficult and complex project but keeping this strategic goal in mind as the network evolves will create a far more effective cybersecurity posture.
  • Monitoring: Ensure comprehensive and centralised visibility into users, devices, data, the network, and workflows. This also includes visibility into all encrypted channels.

At its core, the Zero Trust model is based on not trusting anyone or anything in the company. This means that network access is never granted without the network knowing exactly who or what is gaining access.

Implement SSL Visibility – “Break and Inspect”
TLS/SSL inspection solutions that decrypt and analyse encrypted network traffic are key to ensuring policy compliance and privacy standards in the Zero Trust model. Also called “break and inspect”, TLS/SSL inspection bolsters Zero Trust in three major ways. It allows for the detection and removal of malware payloads and suspicious network communications, prevents the exfiltration of sensitive data, and enables the Zero Trust model to do what it’s supposed to do – provide in-depth and rigorous protection for networks from internal and external threats. For any organisation that hasn’t adopted a Zero Trust strategy combined with deep TLS/SSL traffic inspection, now is the time to start rethinking its cybersecurity posture.

Review and Test DDoS Defences Regularly
Routine testing against a checklist of expected configurations and performance standards, as well as random tests of security integrity, is crucial to detecting a distributed denial-of-service attack. Network performance testing should be executed daily because a distributed denial-of-service attack isn’t always a full-bore assault. It can also be a low-volume attack designed to reduce, but not remove, connectivity.

Secure all Inbound and Outbound Network Traffic Using SSL/TLS Encryption
When users’ computers connect to resources over the internet, SSL/TLS creates a secure channel using encryption, authentication, and integrity verification. Encryption hides data communications from third parties trying to eavesdrop, while authentication ensures the parties exchanging information are who they claim to be. The combination ensures the data has not been compromised. Any un-secured traffic must be constrained to specific secured network segments and monitored closely.

Establish and Test Disaster Recovery Plans
A key part of a disaster recovery plan involves backups. However, it is surprising how often restoring from backup systems in real-world situations doesn’t perform as expected. It’s important to know which digital assets are and are not included in backups and how long it will take to restore content. CSOs should plan the order in which backed-up resources will be recovered, know what the start-up window will be, and test backups as a routine task with specific validation checks to ensure that a recovery is possible.

Staying Secure
The CSO’s job isn’t getting any easier, but solid planning using the seven strategies will help ensure an organisation’s digital safety. In addition, partnering with top-level enterprise cybersecurity vendors will ensure that critical security technology and best practices are central to the organisation’s cybersecurity strategy.

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Don’t Brush It Off – Plan Your Incident Response Now

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In business, impermanence is the only certainty. An example is how organizations addressed the COVID-19 pandemic. Within a few weeks, many developed a plan to run their businesses remotely.

More than three-quarters of organizations worldwide don’t have an IT incident response plan in place because most believe they have little risk of becoming a cyberattack statistic. Unfortunately, that’s still likely to happen.

According to africanews, in the past year, Kenya has experienced a concerning rise in cyberattacks, with a remarkable 860 million incidents documented in 2022.

As wisely expressed by Benjamin Franklin, “By failing to prepare, you’re preparing to fail.” Let’s explore a strategic incident response plan for your organization.

Create a Backup
Business networks are complex and large, and oftentimes, a network outage results in financial and reputational repercussions, including disgruntled clients. It’s imperative to create a backup of critical data and systems that you can’t run your business without, and store it in a safe location. When the inevitable breach occurs, your business will be able to recover as quickly as possible.

Never Say Never
While a workforce continuity plan might seem unimportant and nonurgent, the pandemic prompted IT departments worldwide to quickly realize the importance of being able to rapidly change the way their organizations conducted business.

Here are a few steps to help you draft a business continuity plan to address the next disruption:

  • Form a team with representatives from each department and understand their workflow.
  • Identify critical business functions and find a way to prioritize them.
  • Assess the risks for every process in your organization and record them.
  • Develop a risk mitigation strategy to protect your critical business functions from those risks.
  • Document the entire procedure and keep it up to date.

Train Your Employees
A common hurdle with an incident response plan is ensuring that employees take the plan seriously. To deter the mindset that the plan is “less urgent,” educate employees about its importance and the repercussions that can result from cyber threats and cyber incidents. It’s vital to conduct regular training sessions to address hardware failures, software glitches, network outages, and security breaches so that you efficiently mitigate a cybersecurity incident.

What Doesn’t Kill You Makes You Stronger
Understand the points of failure in your previous incidents and find a way to rectify them. Single points of failure should be addressed by establishing a backup, not just in terms of network and systems but also in terms of staff allocation. Relying on a single person, especially when it comes to a critical network, is not a great idea. Delegate a second person to reach out and provide assistance in case of an incident.

While incident response might seem insignificant in the larger scheme of things, when a disaster hits, it could potentially devastate your business. Take some time to prioritize incident management and make it part of your organization’s culture by creating a backup, training your employees, drafting a workplace continuity plan, and learning from your past incidents. Learn more about IT incident management for your business.

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Cyber Security

Cybersecurity on a Budget: Affordable Cybersecurity Strategies for Small Businesses

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According to a survey by Statista, typically, global enterprises dedicate a minimum of 12% of their IT expenditure to information security measures. While larger companies can afford to spend a lot on building a robust cybersecurity strategy, smaller businesses cannot. So, let’s explore some affordable cybersecurity strategies for small businesses that may cost less but have a greater impact.

Train your employees
An article from Forbes found that, annually, 34% of businesses worldwide encounter incidents involving insider attacks. Whether intentional or unintentional, employees tend to be the reason for most data breaches. Per the same article, phishing emails account for 67% of accidental insider attacks.

Phishing attacks mostly instil a sense of urgency in the victim, making it harder for them to think clearly before making a decision. For example, employees may click an email announcement about a bonus that actually came from a malicious outsider impersonating your company’s CEO.

To avoid such mistakes, it’s imperative to train employees on the types of phishing attacks and the ways to identify them. Even going as far as sending a mock phishing email occasionally to test their instincts and educate them can go a long way.

Assess your vulnerabilities
One of the most important cybersecurity strategies is to assess all your risk points by periodically reviewing all your business processes. Pay more attention to teams that deal with a lot of customer data. For instance, sales and marketing teams may handle customer data on a day-to-day basis, so they are at high risk of leaking or mishandling data. Assess their daily activities, create a record of all the risk points, and find ways to mitigate them.

Encrypt your data
Encrypting your data can be an effective method to protect it in case of data leaks. Let’s say a hacker gets hold of your company’s data, but it’s encrypted. Unless the hacker gets the encryption key from you, they cannot access your company’s data. This adds another layer of protection in addition to the everyday cybersecurity best practices that you should be following in your company. So make it a point to encrypt all your data, especially sensitive and critical data.

Limit access to critical data
Not everyone requires access to all data. Try to limit access to critical and sensitive data to fewer employees by basing access on work duties or requiring approval for access, making it a multi-step process to access it. Additionally, periodically review who has access to what data to ensure there aren’t any misallocations of access.

Secure your Wi-Fi
A secure network will reduce the chances of a hack or unauthorized access to your sensitive data. So switch your Wi-Fi to WPA2 or later, as it offers more security. Your business might already be using it, but it’s best to be sure. Additionally, change the name of your SSID and have a strong pre-shared key to keep your Wi-Fi safe from hackers.

Prevent physical theft
Through April 2023, there were 3,785 robberies in London, and 1,765 were of mobile phones. This highlights how important it is to secure your physical assets, as they might contain critical and sensitive information about your organization.

Here are some ways to protect your physical assets, such as PCs, laptops, scanners, and printers:

  1. Restrict unauthorized access to assets.
  2. Install a physical tracker on all devices to track down lost items.
  3. Enable remote wiping of data to erase information if a device is lost.

Cybersecurity strategies are seldom drafted with affordability in mind. However, it is crucial to consider them from a financial perspective, as small businesses are also increasingly susceptible to cyberattacks. These tips can help you take the first step toward creating a secure IT environment. Learn more about cybersecurity solutions for your business.

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Cyber Security

Managed Security Service: Right Choice for Your Company?

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Written by Lev Matveev, SearchInform Founder and Chairman of the Board of Directors

75% of information security experts consider insider threats more dangerous than hacker attacks. This is proven by the SearchInform survey conducted annually. Insider threats include data loss, fraud, theft, kickbacks, business on the side, etc. These are serious risks for any business, resulting in major financial losses, reputational damage and fines from law enforcement agencies. Nevertheless, many companies still do not ensure reliable protection against insider threats.

The reasons are the following:

  • Hardware and software for data protection are costly
  • The market lacks data security experts
  • SMEs cannot compete with large enterprises to engage professionals.

According to our 2022 survey, one-third of companies recognize an acute shortage of information security experts and cannot ensure protection in-house. Therefore, in 2019 we decided to launch a managed security service based on our protection solutions, which gives the opportunity to use them without hiring security specialists.

The SearchInform service provides protection against data breaches, internal fraud, document forgery and other violations by employees. It solves the tasks of monitoring employee working hours, compliance with legal and regulatory requirements, and many more.

We take on all tasks that are usually handled by in-house security staff. Our experts install and maintain security software, customize security policies for effective control, constantly monitor the situation in the company, detect incidents and investigate them. The client receives detailed and visual reports, as well as emergency alerts if it is required to take urgent measures and prevent an incident.

Availing the service, the client does not need to hire a security expert and therefore does not need to spend on social benefits, vacations or sick leaves. The client’s business remains protected if a security employee resigns or takes an unpaid leave. At the same time, our analyst has diverse work experience, knows the solutions well and has all the necessary competencies to work with them.  Since we are unacquainted with the client’s employees, our expert will be impartial and will not take anyone’s side. All this allows the clients to save time and money.

When do companies really need MSS?
According to our observations, the service is the best choice for companies with 30-500 employees and without an in-house IS department.  When the staff number increases, top managers can no longer control everything and face a high risk of incidents.

Here are a few common situations when you should choose managed security service.

  1. A company does not have internal security officers or lacks the budget to form a security department. Our service was originated to make data security more affordable. It significantly reduces the company’s costs, as there is no need to purchase software licenses, hardware, or hire a full-time information security officer. 
  2. Full-scale protection is required immediately. Companies often turn to managed security services after an incident has already occurred. It becomes clear that to prevent this in future, it is necessary to implement special security software, purchase additional equipment, and hire a data security officer. These steps will take a lot of time. The service will start protecting your business within 1-2 days.
  3. A company is not sure that the purchase of security systems will pay off eventually. Our service is an opportunity to test them in real conditions and assess whether they are worth purchasing in each specific case. One first month of the service is free.
  4. A company wants to conduct a security audit and get a complete picture of the corporate security. The service allows you to quickly find out what data is stored, where exactly it is stored and whether there are access rights violations. As far as the first month, our expert detects cases of corporate fraud, document forgery and other violations, as well as cases of idleness, business on the side or work for competitors. 
  5. For compliance with regulatory requirements. More and more regulations are being adopted or waiting to be adopted. SAMA, GDPR, and DCC incentivize companies to take measures to ensure data security. Some regulations, such as the UAE Information Security Regulation issued by the United Arab Emirates Telecommunications and Digital Technology Authority, even stipulate the use of DLP as a means of preventing data loss. To avoid the risk of hefty fines or lawsuits for non-compliance, you can use our managed security service.

I believe that outsourced data security should soon become as widespread as outsourced accounting or IT services. It is just a matter of time.

SearchInform offers a free trial version for one month! 

During this month, clients can assess whether the service really meets their needs. According to our experience, 100% of companies discover some kind of problems during the trial, ranging from the idleness of their employees to corporate fraud and confidential data leakage. 70% of companies that request a free trial continue to work with us.

Request a free trial of the service for one month!

Contact us for more information:
Email: uae@searchinform.com
Office Address: 10C-15, I-Rise Tower, Hessa Street, Barsha Heights, Dubai, UAE.

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