Cyber Security
ServiceNow Broadens Lightstep Portfolio with Introduction of Incident Response Product

ServiceNow has announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and resilient. Lightstep Incident Response will enable developers and site reliability engineers (SRE) to reduce downtime by arming them with the service context and automation they need to effectively respond to incidents, such as a software bug, power outage, or down the network.
“What we’re hearing from developers and SREs is that eliminating ‘context switch’ – flipping between observability, on-call, collaboration, and incident management tools – would reduce human errors and speed up response times,” said Rohit Jainendra, vice president and general manager of emerging businesses at ServiceNow. “With Lightstep Incident Response, we are providing teams with a single platform that orchestrates on-call escalation, alert grouping, incident analysis, and remediation, while seamlessly integrating with collaboration and incident management tools to eliminate ‘context switch’ and resolve incidents with speed.”
ServiceNow acquired Lightstep in 2021 to extend the benefits of observability across business functions and enable enterprises to increase their cloud-native capabilities. The company plans to extend Lightstep’s capabilities beyond observability, with the mission of becoming an end-to-end platform for app development organizations. The general availability of Lightstep Incident Response marks the first major step on that mission.
Lightstep Incident Response manages an organization’s on-call rotations by synchronizing everyone’s schedule onto a shared calendar, with specific tags that indicate who needs to be looped in based on the nature of the incident and the service that is impacted. From there, collaborators are invited to a dedicated channel based on prebuilt collaboration integrations for quick remediation. Additionally, they can create automation that self-triage and self-remediate problems should they reoccur.
Lightstep Incident Response seamlessly integrates with leading monitoring, observability, and collaboration tools, including LogicMonitor, Postman, Sumo Logic, Zoom, and more, streamlining the incident response process. For ServiceNow customers, Lightstep Incident Response natively integrates with the Now Platform, allowing users to quickly respond to or escalate incidents to the right team all on one platform and connecting incident response to core operations – putting the entire power of their organization behind the end-customer experience.
“Combining real-time observability and incident response gives on-call engineers powerful insight into the changes that matter and the ability to act quickly,” said Ben Sigelman, general manager of Lightstep and co-creator of OpenTelemetry. “With the introduction of Lightstep Incident Response, we are delivering the all-in-one solution for developers and SREs to act with the speed and efficiency necessary to maintain exceptional experiences for customers using their applications and services. In combination with OpenTelemetry, a Cloud Native Computing Foundation sandbox project founded in part by Lightstep, organizations will now have the data platform, workflows, and an open standards approach necessary to successfully operate highly-distributed cloud-native services.”
Lightstep Incident Response is offered as free and paid versions and introduces an innovative usage-based pricing model based on the number of active services being managed. Customers don’t pay by the seat and only pay for what they use. This allows the entire team to participate in the incident response process and drive a culture of service ownership. Customers can get started immediately with a 30-day free trial.
Cyber Security
ESET Research Uncovers Iran-Aligned BladedFeline Spying on Iraqi, Kurdish Officials

The Iran-aligned threat group BladedFeline has targeted Kurdish and Iraqi government officials in a recent cyber-espionage campaign, according to ESET researchers. The group deployed a range of malicious tools discovered within the compromised systems, indicating a continued effort to maintain and expand access to high-ranking officials and government organizations in Iraq and the Kurdish region. The latest campaign highlights BladedFeline’s evolving capabilities, featuring two tunneling tools (Laret and Pinar), various supplementary tools, and, most notably, a custom backdoor Whisper and a malicious Internet Information Services (IIS) module PrimeCache, both identified and named by ESET.
Whisper logs into a compromised webmail account on a Microsoft Exchange server and uses it to communicate with the attackers via email attachments. PrimeCache also serves as a backdoor: it is a malicious IIS module. PrimeCache also bears similarities to the RDAT backdoor used by OilRig Advanced Persistent Threat (APT) group.
Based on these code similarities, as well as on further evidence presented in this blogpost, ESET assesses that BladedFeline is a very likely subgroup of OilRig, an Iran-aligned APT group going after governments and businesses in the Middle East. The initial implants in the latest campaign can be traced back to OilRig. These tools reflect the group’s strategic focus on persistence and stealth within targeted networks.
BladedFeline has consistently worked to maintain illicit access to Kurdish diplomatic officials, while simultaneously exploiting a regional telecommunications provider in Uzbekistan, and developing and maintaining access to officials in the government of Iraq.
ESET Research assesses that BladedFeline is targeting the Kurdish and Iraqi governments for cyberespionage purposes, with an eye toward maintaining strategic access to the computers of high-ranking officials in both governmental entities. The Kurdish diplomatic relationship with Western nations, coupled with the oil reserves in the Kurdistan region, makes it an enticing target for Iran-aligned threat actors to spy on and potentially manipulate. In Iraq, these threat actors are most probably trying to counter the influence of Western governments following the US invasion and occupation of the country.
In 2023, ESET Research discovered that BladedFeline targeted Kurdish diplomatic officials with the Shahmaran backdoor, and previously reported on its activities in ESET APT Activity reports. The group has been active since at least 2017, when it compromised officials within the Kurdistan Regional Government, but is not the only subgroup of OilRig that ESET Research is monitoring. ESET has been tracking Lyceum, also known as HEXANE or Storm-0133, as another OilRig subgroup. Lyceum focuses on targeting various Israeli organizations, including governmental and local governmental entities and organizations in healthcare.
ESET expects that BladedFeline will persist with implant development in order to maintain and expand access within its compromised victim set for cyberespionage.
Cloud
SentinelOne Simplifies Secure Cloud Migrations on AWS

SentinelOne today announced its participation in the Amazon Web Services (AWS) Independent Software Vendor (ISV) Workload Migration Program. This initiative supports AWS Partner Network (APN) members with SaaS offerings on AWS to accelerate and streamline workload migrations.
Through the program, SentinelOne will provide AWS customers with accelerated, secure cloud migration support, leveraging modern AI-powered CNAPP capabilities to ensure rapid and protected transitions. With access to AWS funding, technical resources, and go-to-market support, SentinelOne will help organizations reduce migration timelines and costs while maintaining robust security.
SentinelOne’s Singularity Cloud Security delivers real-time visibility and protection throughout the migration journey—whether from on-premises or another cloud—enabling a secure, seamless transition to AWS.
“Through our participation in the AWS ISV Workload Migration Program, SentinelOne is helping customers accelerate secure cloud migrations with end-to-end protection and visibility,” said Ric Smith, President of Product, Technology, and Operations at SentinelOne. “Whether moving from on-prem or another cloud to AWS, organizations can count on us to deliver the security they need throughout their journey—realizing the performance, speed, agility, and cost benefits of the cloud.”
Singularity Cloud Security combines agentless and agent-based protection for deep visibility, continuous posture management, and real-time threat detection across hybrid and multi-cloud environments. By collaborating with AWS and ecosystem partners, SentinelOne ensures seamless integration into migration projects, helping customers move faster, reduce risk, and scale confidently in the cloud.
Availability: SentinelOne’s solutions are available globally.
Cyber Security
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