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Five Reasons to Keep Your Software and Devices up to Date



Next time you’re tempted to hold off on installing software updates, remember why these updates are necessary in the first place says Phil Muncaster, guest writer at ESET

Technology enables us to do wonderful things. The PCs and mobile devices at the center of our digital world are an indispensable part of our personal and working lives. They offer us a gateway to social media, online banking, media streaming, instant messaging, fitness tracking, and much else besides. Depending on your circumstances they may also be an essential tool for work. But they’re also permeated by software that needs to be updated if you want a secure and optimized experience.

The more software you have on these devices, the more likely it is that your use of them will be interrupted at some point by an update notification. But next time you’re thinking about hitting “decline” or “postpone”, remember why updates are necessary in the first place. As the need to keep your software up to date is also one of the core messages of this year’s edition of Cyber Security Awareness Month, this is a timely opportunity to look a little more closely at why software updates matter.

Why bother updating?
The software runs the world. There was an estimated 230 billion app downloads in 2021 alone, up by over 63% since 2016. And it’s claimed the average smartphone user has 40 separate apps installed. That’s not to mention the other devices you may be using: PCs and laptops, as well as fitness trackers and other smart technology.

All of these applications need updating, as does the underlying operating system (OS), web browser, and possibly firmware – a special type of software that hooks into device hardware. Multiply this across multiple machines and devices and those annoying update pop-ups could amount to a major productivity headache. But updates are essential for several reasons:

Updates keep you more secure
Software is written by humans. That means the underlying code is prone to human error. Sometimes these errors – known as software vulnerabilities – can be exploited by malicious hackers, who can then take advantage of these security flaws. Such attacks can start with attempts to get people to click a malicious link, open an attachment in a message or lure them to specially crafted malicious websites. The end result can be remote code execution on vulnerable systems or malware downloaded to the device, which is designed to steal login information and any personal and financial data stored in the apps or on the device/PC.

That means threats such as:

  1. Identity theft and fraud
  2. Hijacking of sensitive apps and accounts like online banking accounts
  3. Ransomware designed to extort you by encrypting the files on your machine until you pay
  4. Cryptojacking, where a hacker uses your computer to illegally mine for cryptocurrency, increasing your energy bills and running down your equipment
  5. Botnet malware that hijacks your machine and uses it to attack others

Updates fix these vulnerability problems by upgrading your operating system and other software to the latest version, which “patches” the security issue in question.

Updates will keep your friends and family safe
It goes without saying that any shared computers at home that aren’t updated could expose not just your accounts and personal and financial information to attackers, but also those of your family members or housemates. Hackers may also hijack your email, messaging, and social media accounts to send hidden malware to your contacts. So, by keeping your devices and software on the most secure version, you’ll be doing your friends and family a favor, too.

Updates will ensure you have the best-performing device
Software updates don’t just keep your device secure. They are also issued to fix any performance issues the developers may have identified. So updating could help enhance your battery life, stop apps and other programs from crashing due to glitches, improve the speed at which pages load, and add a range of other functionality designed to make the user experience better. In other words, you deserve the best, don’t you?

Updates give you the latest functionality for free
Software developers also use updates to enable new features for their users. Consider an iOS update – the latest of them had a huge range of new capabilities, from message editing and customizable lock screens to Apple Pay enhancements and even a Safety Check feature to help people in abusive relationships. Again, who wouldn’t want to be on the latest and greatest version of their software?

Updates will head off trouble with your employer
Many companies insist that their remote working employees use only corporate-owned devices, which will have their own update mechanisms. But some may allow staff to use their personal devices to connect to corporate networks and access business apps in the cloud. However, if these devices are compromised because you failed to update key software, there could be trouble.

An attacker could steal your corporate logins to access sensitive company data and systems Or they could use the same access to infect the corporate network with malware. This could lead to a serious data breach or ransomware attack. The average cost of data breaches today stands at nearly US$4.4m per incident.

Other things to consider
To make matters easier, most devices and PCs today have automatic updates turned on by default. If for some reason yours doesn’t, a quick web search will show you how. Also, consider:

  1. Backing up regularly, in case an update breaks your machine/device and you lose any data
  2. Taking care where to download software from in the first place: only use approved app stores
  3. Adding extra security to your environment with security software for PCs and other devices, from a reputable provider

Ultimately, updates are about getting the safest, freshest, most feature-rich experience possible. That’s something every technology user should be on board with.

Expert Speak

Don’t Brush It Off – Plan Your Incident Response Now



In business, impermanence is the only certainty. An example is how organizations addressed the COVID-19 pandemic. Within a few weeks, many developed a plan to run their businesses remotely.

More than three-quarters of organizations worldwide don’t have an IT incident response plan in place because most believe they have little risk of becoming a cyberattack statistic. Unfortunately, that’s still likely to happen.

According to africanews, in the past year, Kenya has experienced a concerning rise in cyberattacks, with a remarkable 860 million incidents documented in 2022.

As wisely expressed by Benjamin Franklin, “By failing to prepare, you’re preparing to fail.” Let’s explore a strategic incident response plan for your organization.

Create a Backup
Business networks are complex and large, and oftentimes, a network outage results in financial and reputational repercussions, including disgruntled clients. It’s imperative to create a backup of critical data and systems that you can’t run your business without, and store it in a safe location. When the inevitable breach occurs, your business will be able to recover as quickly as possible.

Never Say Never
While a workforce continuity plan might seem unimportant and nonurgent, the pandemic prompted IT departments worldwide to quickly realize the importance of being able to rapidly change the way their organizations conducted business.

Here are a few steps to help you draft a business continuity plan to address the next disruption:

  • Form a team with representatives from each department and understand their workflow.
  • Identify critical business functions and find a way to prioritize them.
  • Assess the risks for every process in your organization and record them.
  • Develop a risk mitigation strategy to protect your critical business functions from those risks.
  • Document the entire procedure and keep it up to date.

Train Your Employees
A common hurdle with an incident response plan is ensuring that employees take the plan seriously. To deter the mindset that the plan is “less urgent,” educate employees about its importance and the repercussions that can result from cyber threats and cyber incidents. It’s vital to conduct regular training sessions to address hardware failures, software glitches, network outages, and security breaches so that you efficiently mitigate a cybersecurity incident.

What Doesn’t Kill You Makes You Stronger
Understand the points of failure in your previous incidents and find a way to rectify them. Single points of failure should be addressed by establishing a backup, not just in terms of network and systems but also in terms of staff allocation. Relying on a single person, especially when it comes to a critical network, is not a great idea. Delegate a second person to reach out and provide assistance in case of an incident.

While incident response might seem insignificant in the larger scheme of things, when a disaster hits, it could potentially devastate your business. Take some time to prioritize incident management and make it part of your organization’s culture by creating a backup, training your employees, drafting a workplace continuity plan, and learning from your past incidents. Learn more about IT incident management for your business.

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Cyber Security

Cybersecurity on a Budget: Affordable Cybersecurity Strategies for Small Businesses



According to a survey by Statista, typically, global enterprises dedicate a minimum of 12% of their IT expenditure to information security measures. While larger companies can afford to spend a lot on building a robust cybersecurity strategy, smaller businesses cannot. So, let’s explore some affordable cybersecurity strategies for small businesses that may cost less but have a greater impact.

Train your employees
An article from Forbes found that, annually, 34% of businesses worldwide encounter incidents involving insider attacks. Whether intentional or unintentional, employees tend to be the reason for most data breaches. Per the same article, phishing emails account for 67% of accidental insider attacks.

Phishing attacks mostly instil a sense of urgency in the victim, making it harder for them to think clearly before making a decision. For example, employees may click an email announcement about a bonus that actually came from a malicious outsider impersonating your company’s CEO.

To avoid such mistakes, it’s imperative to train employees on the types of phishing attacks and the ways to identify them. Even going as far as sending a mock phishing email occasionally to test their instincts and educate them can go a long way.

Assess your vulnerabilities
One of the most important cybersecurity strategies is to assess all your risk points by periodically reviewing all your business processes. Pay more attention to teams that deal with a lot of customer data. For instance, sales and marketing teams may handle customer data on a day-to-day basis, so they are at high risk of leaking or mishandling data. Assess their daily activities, create a record of all the risk points, and find ways to mitigate them.

Encrypt your data
Encrypting your data can be an effective method to protect it in case of data leaks. Let’s say a hacker gets hold of your company’s data, but it’s encrypted. Unless the hacker gets the encryption key from you, they cannot access your company’s data. This adds another layer of protection in addition to the everyday cybersecurity best practices that you should be following in your company. So make it a point to encrypt all your data, especially sensitive and critical data.

Limit access to critical data
Not everyone requires access to all data. Try to limit access to critical and sensitive data to fewer employees by basing access on work duties or requiring approval for access, making it a multi-step process to access it. Additionally, periodically review who has access to what data to ensure there aren’t any misallocations of access.

Secure your Wi-Fi
A secure network will reduce the chances of a hack or unauthorized access to your sensitive data. So switch your Wi-Fi to WPA2 or later, as it offers more security. Your business might already be using it, but it’s best to be sure. Additionally, change the name of your SSID and have a strong pre-shared key to keep your Wi-Fi safe from hackers.

Prevent physical theft
Through April 2023, there were 3,785 robberies in London, and 1,765 were of mobile phones. This highlights how important it is to secure your physical assets, as they might contain critical and sensitive information about your organization.

Here are some ways to protect your physical assets, such as PCs, laptops, scanners, and printers:

  1. Restrict unauthorized access to assets.
  2. Install a physical tracker on all devices to track down lost items.
  3. Enable remote wiping of data to erase information if a device is lost.

Cybersecurity strategies are seldom drafted with affordability in mind. However, it is crucial to consider them from a financial perspective, as small businesses are also increasingly susceptible to cyberattacks. These tips can help you take the first step toward creating a secure IT environment. Learn more about cybersecurity solutions for your business.

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Cyber Security

Managed Security Service: Right Choice for Your Company?



Written by Lev Matveev, SearchInform Founder and Chairman of the Board of Directors

75% of information security experts consider insider threats more dangerous than hacker attacks. This is proven by the SearchInform survey conducted annually. Insider threats include data loss, fraud, theft, kickbacks, business on the side, etc. These are serious risks for any business, resulting in major financial losses, reputational damage and fines from law enforcement agencies. Nevertheless, many companies still do not ensure reliable protection against insider threats.

The reasons are the following:

  • Hardware and software for data protection are costly
  • The market lacks data security experts
  • SMEs cannot compete with large enterprises to engage professionals.

According to our 2022 survey, one-third of companies recognize an acute shortage of information security experts and cannot ensure protection in-house. Therefore, in 2019 we decided to launch a managed security service based on our protection solutions, which gives the opportunity to use them without hiring security specialists.

The SearchInform service provides protection against data breaches, internal fraud, document forgery and other violations by employees. It solves the tasks of monitoring employee working hours, compliance with legal and regulatory requirements, and many more.

We take on all tasks that are usually handled by in-house security staff. Our experts install and maintain security software, customize security policies for effective control, constantly monitor the situation in the company, detect incidents and investigate them. The client receives detailed and visual reports, as well as emergency alerts if it is required to take urgent measures and prevent an incident.

Availing the service, the client does not need to hire a security expert and therefore does not need to spend on social benefits, vacations or sick leaves. The client’s business remains protected if a security employee resigns or takes an unpaid leave. At the same time, our analyst has diverse work experience, knows the solutions well and has all the necessary competencies to work with them.  Since we are unacquainted with the client’s employees, our expert will be impartial and will not take anyone’s side. All this allows the clients to save time and money.

When do companies really need MSS?
According to our observations, the service is the best choice for companies with 30-500 employees and without an in-house IS department.  When the staff number increases, top managers can no longer control everything and face a high risk of incidents.

Here are a few common situations when you should choose managed security service.

  1. A company does not have internal security officers or lacks the budget to form a security department. Our service was originated to make data security more affordable. It significantly reduces the company’s costs, as there is no need to purchase software licenses, hardware, or hire a full-time information security officer. 
  2. Full-scale protection is required immediately. Companies often turn to managed security services after an incident has already occurred. It becomes clear that to prevent this in future, it is necessary to implement special security software, purchase additional equipment, and hire a data security officer. These steps will take a lot of time. The service will start protecting your business within 1-2 days.
  3. A company is not sure that the purchase of security systems will pay off eventually. Our service is an opportunity to test them in real conditions and assess whether they are worth purchasing in each specific case. One first month of the service is free.
  4. A company wants to conduct a security audit and get a complete picture of the corporate security. The service allows you to quickly find out what data is stored, where exactly it is stored and whether there are access rights violations. As far as the first month, our expert detects cases of corporate fraud, document forgery and other violations, as well as cases of idleness, business on the side or work for competitors. 
  5. For compliance with regulatory requirements. More and more regulations are being adopted or waiting to be adopted. SAMA, GDPR, and DCC incentivize companies to take measures to ensure data security. Some regulations, such as the UAE Information Security Regulation issued by the United Arab Emirates Telecommunications and Digital Technology Authority, even stipulate the use of DLP as a means of preventing data loss. To avoid the risk of hefty fines or lawsuits for non-compliance, you can use our managed security service.

I believe that outsourced data security should soon become as widespread as outsourced accounting or IT services. It is just a matter of time.

SearchInform offers a free trial version for one month! 

During this month, clients can assess whether the service really meets their needs. According to our experience, 100% of companies discover some kind of problems during the trial, ranging from the idleness of their employees to corporate fraud and confidential data leakage. 70% of companies that request a free trial continue to work with us.

Request a free trial of the service for one month!

Contact us for more information:
Office Address: 10C-15, I-Rise Tower, Hessa Street, Barsha Heights, Dubai, UAE.

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