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Databases Are the Black Boxes for Most Organisations

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Nik Koutsoukos, the Vice President of SolarWinds, says databases represent the most difficult ecosystems to observe, tune, manage, and scale

Tell us about the SolarWinds database observability platform.
Nearly everything a modern business does from a digital perspective requires data. Thus, databases are among the enterprise’s most valuable IT assets. This makes it critical for organisations to ensure their databases are optimised for performance and cost.

That said, databases represent the most difficult ecosystems to observe, tune, manage, and scale. Not only are there different types of databases that serve different purposes, but they are also populated by different types of data, adding to their complexity. The implications of not having visibility into your databases can be anywhere from a costly annoyance to a significant issue that causes business service disruption. For example, most application performance issues, between 70% and 88%, are rooted in the database.

For this reason, databases have largely been seen as a black box for most organisations. You know what goes into it. And you know what comes out and how long that took. However, the complexities that occur within the black box of the database are harder to discern.

This is where the SolarWinds Database Observability comes in. This offering is built for the needs of the modern enterprise environment and helps ensure optimal performance by providing full, unified visibility and query-level workload monitoring across centralised, distributed, cloud-based, and on-premises databases. Organisations armed with SolarWinds Database Observability enhance their ability to understand database implications as new code is deployed, utilise real-time troubleshooting of database performance issues, and isolate unusual behaviour and potential issues within the database.

How does database observability help IT teams track and manage infrastructure, applications, and possible threats?
Database observability collects data about the performance, stability, and overall health of an organisation’s monitored databases to address and prevent issues, and provides deep database performance monitoring to drive speed, efficiency, and savings. With SolarWinds Observability — which supports MongoDB, MySQL, PostgreSQL, and SQL Server database instances — database performance, responsiveness, and error rate are conveniently displayed in dashboards.

Moreover, alerts can be configured to notify admins by email or other methods when user-defined thresholds are crossed. This allows them to identify and remedy issues before they can develop. By gaining insight into the activities taking place inside their database instances, teams can understand user experience as well as ensure systems can scale to meet demand.

What sort of enhancements has your observability platform received recently?
Just this November, we announced major enhancements in the Database Observability capability within our cloud-based SolarWinds Observability platform. SolarWinds Database Observability provides full visibility into open-source, cloud-enabled, and NoSQL databases to identify and address costly and critical threats to their systems and business. It is now possible to navigate across all of the samples collected globally, giving IT teams an empirical distribution of random samples, which resembles the main workload.

What factors according to you will drive the adoption of observability tools in the MEA region?
The Middle East, Türkiye, and Africa (META) are riding a wave of rampant digital transformation as organisations seek to remain competitive. According to IDC, digital transformation spending in the Middle East will accelerate at a compound annual growth rate (CAGR) of 16% over the five-year period, topping US$74 billion in 2026 and accounting for 43.2% of all ICT investments made that year. As organisations continue to shift workloads to multi- and hybrid-cloud environments, the complexity of their IT environments still continues to increase. This raises the potential for visibility and monitoring gaps which ultimately translate to underwhelming or outright frustrating experiences for end users.

Tell us about the top three trends you foresee for 2024.
There are clear signs of the continued adoption of cloud technologies to allow enterprises to become more agile, giving engineering teams the ability to focus on their core competencies and expand and contract on demand.

The adoption of Kubernetes is also increasing as the refocusing introduced by the cloud enables the move to microservices-based architectures which require sophisticated orchestration management.

Finally, we are starting to see an uptick in Vector databases, as applications demand better handling of relationships between data points.

What is going to be your top priority in terms of strategies for 2024?
We will continue to deliver on our vision of making observability easy. OpenTelemetry is driving observability, but data collection is nothing if it can’t provide insights. So, we aim to ensure the data is both collected and curated such that users find it easy to consume and extract valuable insight.

Regionally, through 2024, we will continue to focus on our key markets of the UAE and Saudi Arabia, the ongoing enhancement of our product portfolio, and the strengthening of our channel ecosystem to create more markets for our business and for our partners.

Cyber Security

Positive Technologies Discovery Leads D-Link to Recommend Router Replacements

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Vladimir Razov, an expert from the PT SWARM team, has discovered a vulnerability in several models of D-Link routers. According to Mordor Intelligence, D-Link is one of the top three Wi-Fi router manufacturers in the world. The vendor has been notified of the threat in line with the responsible disclosure policy and recommends that users switch to more recent devices.

The vulnerability, which is registered as BDU:2024-06211 with a CVSS 3.0 score of 8.4, affects the following D-Link models: DIR-878, DIR-882, DIR-2640-US, DIR-1960-US, DIR-2660-US, DIR-3040-US, DIR-3060-US, DIR-867-US, DIR-882-US, DIR-882/RE, DIR-882-CA, and DIR-882-US/RE. At the time of the research, vulnerable routers could be discovered using search engines in the United States, Canada, Sweden, China, Indonesia, and Taiwan.

According to the manufacturer, these models are no longer supported. D-Link recommends retiring the outdated devices and replacing them with supported devices that receive firmware updates. “If this vulnerability is successfully exploited, a malicious user authorized in the router’s web interface can compromise the entire device and gain access to all traffic passing through it,” says Vladimir Razov, Web Application Security Analyst at PT SWARM, the offensive security department at Positive Technologies.

As a temporary measure to mitigate the threat, Vladimir Razov recommends using OpenWrt (an open-source embedded operating system based on the Linux kernel and designed specifically for routers) or changing the login credentials for accessing the router’s web interface. Previously, Positive Technologies helped address vulnerabilities in Zyxel routers and other Zyxel devices. Positive Technologies also enhanced its PT Industrial Security Incident Manager (PT ISIM) with an additional expertise pack, enabling cybersecurity teams to detect attempts to exploit vulnerabilities in MikroTik routers and Cisco switches.

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Cyber Security

Sophos Study: MDR Users Claim 97.5% Less in Cyber Insurance

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Leading cybersecurity provider Sophos has released findings from a new study quantifying the financial impact of various cybersecurity controls on cyber insurance claims. The research compares the effect of endpoint solutions, EDR/XDR technologies, and MDR services on claim amounts, offering valuable insights for both insurers and organizations.

Sally Adam, Senior Director, Solution Marketing at Sophos, said, “Every year, organisations spend huge amounts of money on their cybersecurity. By quantifying the impact of controls on the outcome of cyberattacks, this study enables them to focus their investments on the most cost-effective options. At the same time, insurers have a major influence on cybersecurity spending through the controls they require of organisations wishing to be covered and the discounts they offer when a given scheme is in place. This study enables them to encourage investments that can make a real difference to incident outcomes and the resulting claim amounts.”

The Sophos study reveals a dramatic difference in cyber insurance claims: organizations using MDR services claim a median compensation of just $75,000, a staggering 97.5% less than the $3 million median claimed by organizations relying solely on endpoint solutions. This means that endpoint-only users typically claim 40 times more in the event of an attack. The study attributes this significant reduction to the rapid threat detection and blocking capabilities of MDR services, which can effectively prevent extensive damage.

The study also highlights a clear benefit to combining EDR or XDR with endpoint solutions, as the average insurance claim for users of these tools is just $500,000, which is one-sixth of the $3 million average claim for those using only endpoint solutions.

The Sophos study indicates that the predictability of cyber insurance claims varies significantly depending on the security controls in place. Claims from organizations utilizing MDR services show the highest predictability, suggesting consistent and reliable threat mitigation. This is likely due to the 24/7 expert monitoring, investigation, and response that allows for swift action against threats at any time. Conversely, claims from users of EDR/XDR tools are the least predictable, implying that their effectiveness in preventing major damage heavily depends on the user’s expertise and speed of response.

The Sophos study also reveals significant differences in recovery times from ransomware attacks. Endpoint solution users average a 40-day recovery, while EDR/XDR users take the longest at 55 days. In stark contrast, organizations using MDR services recover the fastest, with an average downtime of just three days. These findings underscore MDR’s effectiveness in minimizing the impact of cyberattacks and highlight the less predictable recovery experiences associated with EDR/XDR tools, whose success is dependent on user expertise.

Adam concludes, “The research confirms what many people instinctively know: the type of security solution used has a significant impact on cyber insurance claims. Cyberattacks are inevitable, but defences are not. These results are a useful tool for organisations wishing to optimise their cyber defence and their return on investment in cybersecurity. They will also be useful for insurers looking to reduce their exposure and offer suitable policies to their customers.”

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Cyber Security

Fortinet Strengthens OT Security for Critical Infrastructure

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Fortinet has enhanced its OT Security Platform to better protect critical infrastructure from modern cyberthreats. The upgraded platform offers more than basic OT visibility with the new FortiGuard OT Security Service, expanded hardened solutions for network segmentation and 5G in demanding environments, and an improved OT SecOps portfolio for automated threat response and compliance management.

“Fortinet has been building an industry-leading OT Security Platform for 20-plus years and remains at the forefront of OT security innovation,” said Nirav Shah, Senior Vice President, Products and Solutions at Fortinet. “As cyberthreats against critical infrastructure and across industries such as energy, transportation, and manufacturing continue to grow, Fortinet remains committed to delivering comprehensive security solutions tailored for operational technology environments. These latest enhancements give organizations the tools they need to improve their OT security posture and adhere to regulatory requirements—all managed through a single, unified platform.”

The latest Fortinet OT Security Platform enhances OT security with:

  1. Advanced Threat Protection: New FortiGate Rugged NGFWs combined with the enhanced FortiGuard OT Security Service offer superior security enforcement, detecting threats using over 3,300 OT protocol rules, nearly 750 OT IPS rules, and 1,500 virtual patching rules. This protects against known exploited vulnerabilities and provides virtual patching for older OT systems. Secure remote access is also improved with updates to FortiSRA, including enhanced secrets and password management.
  2. Secure Segmentation: The new FortiSwitch Rugged 108F and FortiSwitch Rugged 112F-POE industrial-grade switches enable precise security control at the port level, preventing unauthorized lateral movement within OT networks. Built on Fortinet’s unified FortiOS, these switches simplify network and security management.
  3. Resilient Connectivity: Two new ruggedized 5G solutions are introduced: the IP67-rated FortiExtender Rugged 511G for secure, high-speed connectivity to remote OT sites, and the IP64-rated FortiExtender Vehicle 511G for fleet vehicles. Both feature embedded Wi-Fi 6 and new eSIM capabilities for easier carrier selection.
  4. Enhanced OT SecOps: Fortinet’s AI-driven security operations capabilities are strengthened with updates to FortiAnalyzer 7.6 and FortiDeceptor 6.1, offering deeper threat insights and simplified compliance reporting for OT security teams. FortiNDR Cloud now includes OT protocol support for threat hunting, while FortiNDR (on-premises) adds features like a Purdue Model view and a device inventory covering OT and the Mitre ATT&CK ICS Matrix.

The Fortinet OT Security Platform delivers a unified view and comprehensive security tools to simplify the management of OT and remote site security. It empowers organizations to easily assess, secure, and report on risks, including meeting complex regulatory compliance. Fortinet uniquely offers seamless segmentation and a complete ruggedized portfolio of OT security solutions all managed by a single operating system, FortiOS. Its deep integration within the Fortinet Security Fabric makes it a leading platform in the industry, providing an effective, efficient, and holistic approach to OT security and compliance that surpasses standard offerings.

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