Cyber Security
How Telecommunications Providers Can Best Tackle DDoS Attacks

Written by Amr Alashaal, Regional Vice President – Middle East at A10 Networks
There is an increasing incidence of cyber threats posed to telecommunications providers. There is a definite need for telcos to strengthen their overall security posture and improve resilience against service-impacting attacks, such as DDoS attacks. The good news is that we have seen communication service providers (CSPs) responding to these higher threats and tighter compliance requirements. Our 2023 research, which surveyed 2,750 senior IT professionals in CSPs, suggests that they are investing in enhancing their network security to counter increasingly sophisticated cyber threats such as DDoS attacks.
Adopting a defence-in-depth approach
Over the last two years, CSPs have made significant progress in upgrading their cyber defences. In our inaugural CSP 2021 study, we found the highest priority security investments were for more basic security upgrades such as firewalls. This year, however, while firewall upgrades were still the highest priority, we found respondents aiming for a more mature, multi-layered, and defence-in-depth approach to security.
With 68% of all 2023 respondents expecting network traffic volumes to increase by over 50% in the next two to three years, firewalls and other security appliances must be routinely upgraded just to handle the increased traffic volume. Despite this, the percentage prioritising firewalls dropped from 48% in 2021 to 28% in 2023.
The growing importance of DDoS detection and monitoring
Other investments deemed nearly as important as firewalls were DDoS detection and monitoring, automation of security policies, investment in ransomware and malware protection services, and threat intelligence. Respondents also indicated interest in simplifying and integrating disparate point solutions.
This all points to a higher focus on security investments overall and a greater focus on capabilities that enable a more proactive approach rather than reactive response, such as DDoS detection (now the second highest priority) versus reactive DDoS attack mitigation (the least important priority) in the 2023 survey.
Additionally, with telecommunications considered a critical infrastructure, telecommunications organisations have a unique responsibility to protect the availability of their networks, data, and services. With two-thirds of respondents planning to extend their networks to unserved and underserved communities, protection of network availability and subscriber privacy is critical to their ongoing success.
This is an increasingly complex task as traffic volumes surge, and they build out to more remote and vulnerable communities. To achieve this, we recommend telecommunications providers should follow the below key steps:
- Prioritise security investments to protect all domains. This includes the network itself, customer databases, customer-facing services such as websites, and internal IT systems. Many DDoS attacks and security breaches in CSPs are targeting customer proprietary data.
- Replace legacy DDoS defence systems and deploy new technologies that enable more granular detection using AI, machine learning, threat intelligence, and other capabilities that match the increasing sophistication of attacks.
- Leverage automation to simplify management, improve control over network resources, and guarantee uptime.
Intelligent and automated DDoS protection solutions
DDoS protection is a critical part of CSPs’ infrastructure but, while they need to stop malicious traffic, they need to do this without disrupting legitimate traffic. This is where intelligent and automated DDoS protection solutions that provide scalable, economical, precise and intelligent capabilities are important to help CSPs ensure optimal user and subscriber experiences. CSPs should be using solutions that efficiently identify abnormal traffic, automatically and intelligently mitigate the identified inbound DDoS attack, and provide a centralised point of control for seamless DDoS defence execution.
So, what should telecommunications companies look out for to prevent a DDoS attack?
- A sudden and/or unexpected increase in traffic. Though there are legitimate reasons to receive more traffic, a sudden increase should be checked.
- System slowness or non-response. Websites can load slowly, or not at all, for many reasons—this doesn’t mean a DDoS attack is in progress, but it should be investigated.
- Unusual traffic patterns.For example, when current traffic deviates from normal traffic patterns, such as inconsistent traffic with a typical user base, and receiving traffic at unusual hours.
- Increase in traffic to a single endpoint. This is when part of your system, such as a specific URL, suddenly receives a high amount of traffic compared to others.
- A high volume of traffic from a single IP or a small range of IPs. This indicates that these addresses could be part of a larger botnet.
A market expected to reach $7.45 billion by 2030
Recent research emphasises the significant impact of DDoS attacks, with the latest data indicating a 200% increase in DDoS attacks in the first half of 2023. The research showed telecommunications companies experienced the most attacks, accounting for roughly half the overall attack volume. This is one reason why the global DDoS protection and mitigation market is expected to reach $7.45 billion by 2030.
In 2024, the telecommunications industry will continue to focus on technologies such as cloud computing, standalone 5G, AI, and the Internet of Things (IoT) to offer better speed, scalability, and innovation. To support those new technologies, telecommunications providers will also need to continue to shore up their cybersecurity architectures and, while our research shows that progress has been made, there needs to be more of a focus on a layered and defence-in-depth approach, particularly where DDoS attacks are concerned.
Cyber Security
Positive Technologies Discovery Leads D-Link to Recommend Router Replacements

Vladimir Razov, an expert from the PT SWARM team, has discovered a vulnerability in several models of D-Link routers. According to Mordor Intelligence, D-Link is one of the top three Wi-Fi router manufacturers in the world. The vendor has been notified of the threat in line with the responsible disclosure policy and recommends that users switch to more recent devices.
The vulnerability, which is registered as BDU:2024-06211 with a CVSS 3.0 score of 8.4, affects the following D-Link models: DIR-878, DIR-882, DIR-2640-US, DIR-1960-US, DIR-2660-US, DIR-3040-US, DIR-3060-US, DIR-867-US, DIR-882-US, DIR-882/RE, DIR-882-CA, and DIR-882-US/RE. At the time of the research, vulnerable routers could be discovered using search engines in the United States, Canada, Sweden, China, Indonesia, and Taiwan.
According to the manufacturer, these models are no longer supported. D-Link recommends retiring the outdated devices and replacing them with supported devices that receive firmware updates. “If this vulnerability is successfully exploited, a malicious user authorized in the router’s web interface can compromise the entire device and gain access to all traffic passing through it,” says Vladimir Razov, Web Application Security Analyst at PT SWARM, the offensive security department at Positive Technologies.
As a temporary measure to mitigate the threat, Vladimir Razov recommends using OpenWrt (an open-source embedded operating system based on the Linux kernel and designed specifically for routers) or changing the login credentials for accessing the router’s web interface. Previously, Positive Technologies helped address vulnerabilities in Zyxel routers and other Zyxel devices. Positive Technologies also enhanced its PT Industrial Security Incident Manager (PT ISIM) with an additional expertise pack, enabling cybersecurity teams to detect attempts to exploit vulnerabilities in MikroTik routers and Cisco switches.
Cyber Security
Sophos Study: MDR Users Claim 97.5% Less in Cyber Insurance

Leading cybersecurity provider Sophos has released findings from a new study quantifying the financial impact of various cybersecurity controls on cyber insurance claims. The research compares the effect of endpoint solutions, EDR/XDR technologies, and MDR services on claim amounts, offering valuable insights for both insurers and organizations.
Sally Adam, Senior Director, Solution Marketing at Sophos, said, “Every year, organisations spend huge amounts of money on their cybersecurity. By quantifying the impact of controls on the outcome of cyberattacks, this study enables them to focus their investments on the most cost-effective options. At the same time, insurers have a major influence on cybersecurity spending through the controls they require of organisations wishing to be covered and the discounts they offer when a given scheme is in place. This study enables them to encourage investments that can make a real difference to incident outcomes and the resulting claim amounts.”
The Sophos study reveals a dramatic difference in cyber insurance claims: organizations using MDR services claim a median compensation of just $75,000, a staggering 97.5% less than the $3 million median claimed by organizations relying solely on endpoint solutions. This means that endpoint-only users typically claim 40 times more in the event of an attack. The study attributes this significant reduction to the rapid threat detection and blocking capabilities of MDR services, which can effectively prevent extensive damage.
The study also highlights a clear benefit to combining EDR or XDR with endpoint solutions, as the average insurance claim for users of these tools is just $500,000, which is one-sixth of the $3 million average claim for those using only endpoint solutions.
The Sophos study indicates that the predictability of cyber insurance claims varies significantly depending on the security controls in place. Claims from organizations utilizing MDR services show the highest predictability, suggesting consistent and reliable threat mitigation. This is likely due to the 24/7 expert monitoring, investigation, and response that allows for swift action against threats at any time. Conversely, claims from users of EDR/XDR tools are the least predictable, implying that their effectiveness in preventing major damage heavily depends on the user’s expertise and speed of response.
The Sophos study also reveals significant differences in recovery times from ransomware attacks. Endpoint solution users average a 40-day recovery, while EDR/XDR users take the longest at 55 days. In stark contrast, organizations using MDR services recover the fastest, with an average downtime of just three days. These findings underscore MDR’s effectiveness in minimizing the impact of cyberattacks and highlight the less predictable recovery experiences associated with EDR/XDR tools, whose success is dependent on user expertise.
Adam concludes, “The research confirms what many people instinctively know: the type of security solution used has a significant impact on cyber insurance claims. Cyberattacks are inevitable, but defences are not. These results are a useful tool for organisations wishing to optimise their cyber defence and their return on investment in cybersecurity. They will also be useful for insurers looking to reduce their exposure and offer suitable policies to their customers.”
Cyber Security
Fortinet Strengthens OT Security for Critical Infrastructure

Fortinet has enhanced its OT Security Platform to better protect critical infrastructure from modern cyberthreats. The upgraded platform offers more than basic OT visibility with the new FortiGuard OT Security Service, expanded hardened solutions for network segmentation and 5G in demanding environments, and an improved OT SecOps portfolio for automated threat response and compliance management.
“Fortinet has been building an industry-leading OT Security Platform for 20-plus years and remains at the forefront of OT security innovation,” said Nirav Shah, Senior Vice President, Products and Solutions at Fortinet. “As cyberthreats against critical infrastructure and across industries such as energy, transportation, and manufacturing continue to grow, Fortinet remains committed to delivering comprehensive security solutions tailored for operational technology environments. These latest enhancements give organizations the tools they need to improve their OT security posture and adhere to regulatory requirements—all managed through a single, unified platform.”
The latest Fortinet OT Security Platform enhances OT security with:
- Advanced Threat Protection: New FortiGate Rugged NGFWs combined with the enhanced FortiGuard OT Security Service offer superior security enforcement, detecting threats using over 3,300 OT protocol rules, nearly 750 OT IPS rules, and 1,500 virtual patching rules. This protects against known exploited vulnerabilities and provides virtual patching for older OT systems. Secure remote access is also improved with updates to FortiSRA, including enhanced secrets and password management.
- Secure Segmentation: The new FortiSwitch Rugged 108F and FortiSwitch Rugged 112F-POE industrial-grade switches enable precise security control at the port level, preventing unauthorized lateral movement within OT networks. Built on Fortinet’s unified FortiOS, these switches simplify network and security management.
- Resilient Connectivity: Two new ruggedized 5G solutions are introduced: the IP67-rated FortiExtender Rugged 511G for secure, high-speed connectivity to remote OT sites, and the IP64-rated FortiExtender Vehicle 511G for fleet vehicles. Both feature embedded Wi-Fi 6 and new eSIM capabilities for easier carrier selection.
- Enhanced OT SecOps: Fortinet’s AI-driven security operations capabilities are strengthened with updates to FortiAnalyzer 7.6 and FortiDeceptor 6.1, offering deeper threat insights and simplified compliance reporting for OT security teams. FortiNDR Cloud now includes OT protocol support for threat hunting, while FortiNDR (on-premises) adds features like a Purdue Model view and a device inventory covering OT and the Mitre ATT&CK ICS Matrix.
The Fortinet OT Security Platform delivers a unified view and comprehensive security tools to simplify the management of OT and remote site security. It empowers organizations to easily assess, secure, and report on risks, including meeting complex regulatory compliance. Fortinet uniquely offers seamless segmentation and a complete ruggedized portfolio of OT security solutions all managed by a single operating system, FortiOS. Its deep integration within the Fortinet Security Fabric makes it a leading platform in the industry, providing an effective, efficient, and holistic approach to OT security and compliance that surpasses standard offerings.
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