Sujoy Banerjee, the Associate Director at ManageEngine, says, that in 2024, the industry saw notable technological advancements aimed at addressing evolving business needs

How did the industry and your company fare in 2024, and what were the key highlights?
In 2024, the industry saw notable technological advancements aimed at addressing evolving business needs. Organizations shifted away from outdated practices, embracing innovative solutions to strengthen their market position. As technology continues to rapidly evolve, companies have become more proactive in evaluating all aspects of their operations to ensure they contribute to overall growth. These efforts reflect a broader industry trend of adapting to newer technologies and optimizing business strategies to stay competitive and achieve long-term success.

What opportunities do you foresee for 2025, and how do you plan to leverage them?
The rise of emergent technologies like AI and ML capabilities has only seen more traction in 2024, and the initial investments into these technologies will see more output and returns in 2025. Likewise, 2024 has also been a year wherein the threat landscape has evolved with cyber criminals making use of AI capabilities to their best benefit, resulting in a higher count of cyberattacks this past year with AI-driven threats, enhanced phishing and hacking threats causing a sense of worry amongst organisations. 2025 will be a year for AI in cybersecurity with organisations set to invest more into AI capabilities in cyber defences to strengthen their cyberspace against such emerging cyber threats.

What major challenges did you encounter in 2024, and how did you address them?
Cybersecurity has been the keyword for 2024. With the rise in cyberattacks in the region, the onus has been upgrading our suite of products to counter the next-gen cyber threats, which have been powered by emergent technologies. Our priority has always been towards securing the cyberspace of organisations and that remains a top priority going into 2025. AI as technology has proved its worth as well as been a thorn in the way cyber-attacks being enhanced with this technology. We have been adding to our cybersecurity capabilities with the latest AI/ML capabilities to empower organisations against the ever-evolving cyber threats that we see in the region.

Which emerging technologies do you believe will be in high demand in 2025, and why?
AI technology has seen rapid adoption in 2024, and the same could be expected in 2025. Organisations have been investing in AI capabilities with a drive towards automation. Much of the earlier investments have been beginning to show results. However, with the rapid adoption of new technology also comes the threat of the technology being leveraged for cyberattacks. Thus, we can expect organisations to invest in AI in cybersecurity to enhance and secure their cyberspace.

What will be your primary focus areas and strategic priorities for 2025?
The region has been one of the pioneers and leaders in the adoption of AI technology, which has only accelerated the pace of digital transformation. We aim to be part of the same journey by enabling organisations to achieve their business goals and objectives through our suite of solutions. We will be prioritizing enhancing our suite of solutions with emergent technologies by incorporating AI/ML capabilities to better equip organisations to achieve their business objectives.